Terms of Service

This website is operated by Trail Torque. Throughout the site, the terms “we”, “us” and “our” refer to Trail Torque. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

Products & Services

We aim to display our products as accurately as possible. However, colours, finishes, and print results may vary slightly due to screen settings and production processes.

We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change without notice.

Custom Products

All custom products are made to order and are non-refundable and non-exchangeable.

By placing an order, you confirm that:

• All design details, spellings, and sizes are correct
• You have approved the final design (where applicable)

Trail Torque is not responsible for any errors once a design has been approved.

Orders & Billing

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or unauthorised transactions.

You agree to provide current, complete, and accurate purchase and account information for all orders.

Shipping

All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, customs, or external factors beyond our control.

Returns & Refunds

Please refer to our Refund Policy for full details.

Custom products are non-returnable. Standard Trail Torque branded items may be eligible for return or exchange subject to our Refund Policy.

Intellectual Property

All content on this website, including logos, designs, graphics, and branding, is the property of Trail Torque and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Trail Torque shall not be held liable for any injury, loss, or damages arising from the use or misuse of our products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@trailtorque.co.uk
Phone: 07309 734437
Website: trailtorque.co.uk